Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Specialist I, Quality Assurance is responsible for monitoring compliance with corporate-level and program-specific policies and procedures to meet the internal and external requirements of SCS, as it continues to grow in size and complexity as a certification/verification/conformity assessment body, including expansion into international markets and to support for global programs.

Essential Duties and Responsibilities

• Support the Quality Assurance department in developing and monitoring quality management systems, policies, and procedures to improve the efficacy and services delivery of the company, including international programs and affiliates
• Support Quality Assurance department in fostering the culture of collaboration and continuous improvement in the company
• Conduct internal audits and support external assessments for global programs, including coordination across multiple regions and time zones
• Support program personnel in developing functional program documentation that ensures Quality System compliance
• Provide guidance and support to program personnel prior to and during internal and accreditation/external audits
• Support coordination and facilitation of external assessments with various accreditation bodies
• Support management of the Internal Audit Portal to ensure that programs address and follow up on internal and external findings
• Support facilitation of complaints and appeals process
• Support the developing of tools and systems for greater efficiency of QA processes across global operations
• Provide guidance and support to program personnel in diverse cultural and regulatory environments
• Support and facilitate communication and collaboration with international teams, partners, and accreditation bodies

Minimum Qualifications

• Bachelor's Degree in a relevant discipline or
• Equivalent relevant professional experience and
• 2+ years of professional experience in a relevant field
• Excellent organizational, writing, presentation, and verbal communication skills
• Exceptional attention to detail
• Ability to prioritize and learn quickly
• Initiative and ability to handle multiple, concurrent projects and work independently; responsive and adaptive
• Excellent computer skills in Word, Excel, Outlook, and PowerPoint with proficiency in other programs and database management systems
• Strong understanding of third-party certification initiatives
• Excellent technical writing skills

Preferred Qualifications

• Fluency in Spanish, Mandarin, or Portuguese
• Experience supporting remote and distributed teams globally
• Cross-cultural communication and collaboration skills
• Understanding of international regulatory and compliance frameworks

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Annual Salary
$50,918.40 - $66,266.74

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.