SCS Global Services (SCS) recognizes the importance of protecting the privacy of all information provided by users of our web sites, recipients of our e-mail newsletters, and all of our clients. SCS respects our users’ right to privacy and this privacy statement discloses the privacy practices for all programs, services and web sites owned by SCS.
- Information Collection and Use
When using some of our websites and signing up for certain selected services (such as the SCS Self Service Center), users must first register. During registration, users are required to give their contact information – e.g., name, e-mail address, mailing address and phone number. We use this information to communicate with users, create a more personalized experience on our web sites, provide requested services, improve our services, and report internally on web page activity.
- E-mail Newsletters
When a user chooses to subscribe to one of our e-mail newsletters, we ask for an email address. The email address is used to send the e-newsletter. Recipients of our newsletters can also request, via email, to be unsubscribed to any e-newsletter.
- Interactive Features
At some of our sites we offer community features – e.g., workgroups and discussion boards. Please be aware that all personal information sent or posted via such features becomes public information for which SCS Global Services is not responsible.
- Communications with SCS
Requests for services, information about services, customer support, or other inquiries may be forwarded to the person best suited to provide a response. We may keep e-mails and other information sent to us for internal administrative purposes and/or to help serve customers more effectively.
- Communications from SCS
In order to best serve our customers, we may send updates that contain important information about our web sites and services – e.g., welcome messages to new subscribers, purchase confirmations, password verifications, and usernames for access to password-protected sites. We may also communicate with a user to meet service requests and for account-related issues via e-mail, phone or regular mail.
- Online Payments
When clients want to use one of our sites to pay for a product or service, we collect credit card information – e.g., account name, number and expiration date). Credit card information is used for billing purposes only.
- Automatic Data Collection
For our internal purposes, we gather the following web site data from our users: time, browser type, navigation history and IP address. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis, system administration, and to gather broad information about our user base for aggregate use.
- Sharing Personal Information
- Updating and Correcting Personal Information
If a user's personally identifiable information changes – e.g., address – or if a user no longer wants a service or product, the user may correct or update personal data by contacting SCS Global Services at Webmaster or by calling 510-452-8000.
Our users are given the opportunity to choose whether they want to receive information from us or our affiliates not directly related to the registered services. Instructions for making such choices are contained in e-mails sent by us.
We use reasonable precautions to protect our users' personal information and to store it securely. We will not sell, share, or rent any contact, financial, or other information collected from you, except as necessary to fulfill your order. Internally, only employees who need the information to perform a specific job are allowed access to personally identifiable information. Finally, the servers on which we store personally identifiable information are located in a secure environment.
Our web sites contain links to other sites. SCS Global Services is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other web sites.
- Notification and Changes
SCS Global Services
2000 Powell Street, Suite 600
Emeryville, CA 94608