Starbucks developed Coffee and Farmer Equity (C.A.F.E.) Practices and COCOA Practices to ensure a long-term supply of high quality, ethically sourced coffee and cocoa. C.A.F.E. Practices and COCOA Practices include comprehensive criteria for social responsibility, economic accountability, and environmentally-sound cultivation and processing practices.
SCS Global Services currently trains and oversees third-party verification organizations operating in coffee and cocoa growing regions worldwide. These organizations carry out the inspections based on program criteria. We accompany verifiers during inspections and provide feedback on interpretation of program indicators to ensure consistency in reporting. As a part of SCS's quality control, we also conduct desk audits of inspection reports submitted in the C.A.F.E. Practices web-based reporting system.