SCS validates the integrity of Starbucks Cocoa Practices program third-party verification process. We train qualified third-party verification organizations who conduct inspections of cocoa suppliers in West Africa.
Starbucks Cocoa Practices is designed to ensure the continuous supply of ethically-sourced cocoa while contributing positively to cocoa-farming communities through premium payments.
For Supplier questions, contact Starbucks Coffee Agronomy Company: firstname.lastname@example.org
Choose a country from the list below to see the entities approved for verifying Cocoa Practices for Starbucks suppliers in that country. Additional organizations will be added as they are approved. Provisionally approved verifiers are qualified to complete Cocoa Practices verifications pending full approval by SCS. Please contact SCS if you have questions about verifiers and their status.
If you are a verifier and can perform verifications in a country where you are currently not listed please notify SCS.
Contact: Luz Dary Ruiz Valhor - Gerente, Albrecht Benzing, Representative
e-mail: email@example.com, firstname.lastname@example.org, email@example.com
Tel: +57 315-5396013
Fax: +57 (2) 3321530
Address: Calle 15 No. 56-155 Of. D 113
Santiago de Cali, Colombia
Areas of Work: Colombia
Contact: Séraphin KOUAME, David EBIA
e-mail: firstname.lastname@example.org, email@example.com
Tel: +225 20 312 500, +225 20 312 493, +225 20 312 571
Fax: +225 20 312 541
Address: 01 BP 1453 Abidjan 01, Côte D'Ivoire
Areas of Work: Ivory Coast
IMO Swiss AG
Contact: Ute Eisenlohr
Tel: +41 (0)71 626 0 626
Fax: +41 (0)71 626 0 623
Address: IMO Group Office
CH-8570 Weinfelden, Switzerland
Areas of Work: Ivory Coast
If you have questions related to the Cocoa Practices program and/or would like to request program documents, please contact SCS Global Services at CocoaPractices@scsglobalservices.com.
If you are a cocoa supplier and have questions about the Cocoa Practices program, please contact the Starbucks Coffee Agronomy Company at firstname.lastname@example.org
V1.3 Scorecards (English) (pending revisions)
V1.3 Scorecards (French) (pending revisions)
V1.2 Scorecards (Spanish) (pending revisions)
Starbucks Cocoa Practices sourcing guidelines were developed in consultation with representatives from the cocoa industry and are modeled after Starbucks C.A.F.E. Practices. The Cocoa Practices program ensures that Starbucks sources sustainably grown and processed cocoa beans.
The Cocoa Practices program is a continuous improvement model that rewards the members of the supply chain for increasing scores year over year.
Starbucks plans to update the criteria in Cocoa Practices based on feedback from verifiers, suppliers and the program auditor. For additional information on the Cocoa Practices program please visit the Starbucks Cocoa Practices website.
Email Cocoa Practices