SCS Global Services (SCS) recognizes the importance of protecting the privacy of all information provided by users of our web sites, recipients of our e-mail newsletters, and all of our clients. SCS respects our users’ right to privacy and this privacy statement discloses the privacy practices for all programs, services and web sites owned by SCS.
- Information Collection and Use
- E-mail Newsletters & Marketing Emails
When a user chooses to subscribe to one of our e-mail newsletters or marketing emails, we ask for an email address. The email address is used to send the e-newsletter or marketing emails to the user. Recipients can also request, via email or by updating their subscription preferences, to be unsubscribed to any e-newsletter or marketing email. We also collect emails for other purposes on our site such as to request service-related information, complete application forms and access resources.
- Communications with SCS
Requests for services, information about services, customer support, or other inquiries may be forwarded to the person best suited to provide a response. We may keep e-mails and other information sent to us for internal administrative purposes and/or to help serve customers more effectively.
- Communications from SCS
In order to best serve our customers, we may send updates that contain important information about our web sites and services – e.g., welcome messages to new subscribers, purchase confirmations, password verifications, and usernames for access to password-protected sites. We may also communicate with a user to meet service requests and for account-related issues via e-mail, phone or regular mail.
- Online Payments
When clients want to use one of our sites to pay for a product or service, we do not collect credit card information – e.g., account name, number and expiration date. This is handled by our merchant account and is never available to us.
- Automatic Data Collection
For our internal purposes, we gather the following web site data from our users: time, browser type, navigation history and IP address. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis, system administration, and to gather broad information about our user base for aggregate use.
- Sharing Personal Information
- Updating and Correcting Personal Information
If a user's personally identifiable information changes – e.g., address – or if a user no longer wants a service or product, the user may correct or update personal data by contacting SCS Global Services at Webmaster or by calling 510-452-8000.
Our users are given the opportunity to choose whether they want to receive information from us or our affiliates not directly related to the registered services. Instructions for making such choices are contained in e-mails sent by us and on web forms on various pages on our website.
We use reasonable precautions to protect our users' personal information and to store it securely. We will not sell, share, or rent any contact, financial, or other information collected from you, except as necessary to fulfill your order. Internally, only employees who need the information to perform a specific job are allowed access to personally identifiable information. Finally, the servers on which we store personally identifiable information are located in a secure environment.
Our web sites contain links to other sites. SCS Global Services is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other web sites.
- Notification and Changes
SCS Global Services
2000 Powell Street, Suite 600
Emeryville, CA 94608