For immediate service Contact Us
SCS validates the integrity of Starbucks Cocoa Practices program third-party verification process. We train qualified third-party verification organizations who conduct inspections of cocoa suppliers in West Africa.
Starbucks Cocoa Practices is designed to ensure the continuous supply of ethically-sourced cocoa while contributing positively to cocoa-farming communities through premium payments.
For Supplier questions, contact Starbucks Coffee Agronomy Company: [email protected]
Choose a country from the list below to see the entities approved for verifying Cocoa Practices for Starbucks suppliers in that country. Additional organizations will be added as they are approved. Provisionally approved verifiers are qualified to complete Cocoa Practices verifications pending full approval by SCS. Please contact SCS if you have questions about verifiers and their status.
If you are a verifier and can perform verifications in a country where you are currently not listed please notify SCS.
Contact: Luz Dary Ruiz Valhor - Gerente, Albrecht Benzing, Representative
e-mail: [email protected], [email protected]
Tel: +57 315-5396013, +57 313-6565857
Fax: +57 (2) 8935295
Address: Cra 4 No. 4-43 Of. 202
Santiago de Cali, Colombia
Institut für Marktökologie, IMO
Contact: Ute Eisenlohr
e-mail: [email protected]
Tel: +41 (0)71 626 0 626
Fax: +41 (0)71 626 0 623
Address: IMO Group Office
CH-8570 Weinfelden, Switzerland
Please note that the following documents are currently in revision. Please direct questions to [email protected] or for Supplier questions, please contact Starbucks Coffee Agronomy Company at [email protected]
Starbucks Cocoa Practices sourcing guidelines were developed in consultation with representatives from the cocoa industry and are modeled after Starbucks C.A.F.E. Practices. The Cocoa Practices program ensures that Starbucks sources sustainably grown and processed cocoa beans.
The Cocoa Practices program is a continuous improvement model that rewards the members of the supply chain for increasing scores year over year.
Starbucks plans to update the criteria in Cocoa Practices based on feedback from verifiers, suppliers and the program auditor. For additional information on the Cocoa Practices program please visit the Starbucks Cocoa Practices website.